Packages are generally dispatched within 2 business days after receipt of payment and are shipped via Australia Post, Tnt, Toll Ipec or Fastway Couriers with tracking and Signature on delivery. We will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Some big and bulky items will attract extra shipping charges, these charges are fixed and cover delivery to other states and territories including far reach regional areas.
Boxes are amply sized and your items are well-protected.
All product returns must be made via making a return authorisation enquiry. you will be given a return number to put on your parcel so we can identify your returned product and take the appropriate action.
If you discover something wrong with your item upon initial opening please contact us immediately so that we can arrange a remedy to the problem.